💳 PAYMENT
Payment options, refunds, pricing & currency, billing, invoices, taxesPRICES, TAXES, VAT AND STORE CREDIT
PRICING & VAT
Pricing & Value Added Tax information
STORE CREDIT
Are you returning anything to us? Use a store credit instead of a refund.
TAX-FREE SHOPPING
Tax-free goods & services for customers outside the EU
BILLING AND INVOICES
Information on billing/delivery addresses and invoices
PAYMENT METHODS
PAYMENT OPTIONS
How do I pay? What payment methods do you accept?
CREDIT/DEBIT CARD
How to make payment by credit or debit cards
BANK TRANSFER
Info on how to pay by wire transfer through your bank
PayPal
How to pay for your order by PayPal
SOFORT Banking
Pay for your purchase immediately after completing the order with your usual online banking data - safe and smooth
Klarna: Pay now.
A secure payment solution that allows you to pay in multiple and convenient ways
Klarna: Pay later
A secure payment solution that allows you to pay after receiving your order
Klarna: Slice it
A secure payment solution that allows you to pay for your order over time
Pay-in-3. Buy Now, Pay Later.
Dutch customers: Pay in 3 installments, 0% interest
BANK-LINK TRANSFER IN BALTIC COUNTRIES
Direct bank payments from Lithuanian, Latvian and Estonian banks
PAYMENT FAQ
How quickly do you receive my payment?
It depends on the chosen payment method
How quickly will you send my order after payment?
Order processing starts within a few days after receiving the payment
How will I know that my payment went through?
A payment confirmation is sent through email
I got a message that 3D secure failed, and I can't proceed with payment. What to do?
Contact your bank and/or check if all information is typed in correct
Can I pay in USD, GBP, or other than EUR currency?
Not yet but we are planning to do so in the future
How do you process the refunds?
Refunds are sent to the original account in EURO currency
Can you make a smaller invoice for customs clearance?
We are obliged to send the correct invoices
I noticed that the prices you show on your @Fantasmagoria Facebook & Instagram shop differ from the prices online. Why so?
Prices are shown without taxes
Do you offer AfterPay or Klarna payment installments?
Not yet - but we are planning to have them
Can I pay in cash or by Western Union transfer?
This is not possible but we offer a lot of other payment methods