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PRICES, TAXES, VAT AND STORE CREDIT

PRICING & VAT

Pricing & Value Added Tax information

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STORE CREDIT

Are you returning anything to us? Use a store credit instead of a refund.

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TAX-FREE SHOPPING

Tax-free goods & services for customers outside the EU

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BILLING AND INVOICES

Information on billing/delivery addresses and invoices

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PAYMENT METHODS

PAYMENT OPTIONS

How do I pay? What payment methods do you accept?

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CREDIT/DEBIT CARD

How to make payment by credit or debit cards

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BANK TRANSFER

Info on how to pay by wire transfer through your bank

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PayPal

How to pay for your order by PayPal

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SOFORT Banking

Pay for your purchase immediately after completing the order with your usual online banking data - safe and smooth

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PAYMENT FAQ

How quickly do you receive my payment?

It depends on the chosen payment method

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How quickly will you send my order after payment?

Order processing starts within a few days after receiving the payment

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How will I know that my payment went through?

A payment confirmation is sent through email

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I got a message that 3D secure failed, and I can't proceed with payment. What to do?

Contact your bank and/or check if all information is typed in correct

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Can I pay in USD, GBP, or other than EUR currency?

Not yet but we are planning to do so in the future

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