PRICES, TAXES, VAT AND STORE CREDIT

PRICING & VAT

Pricing & Value Added Tax information

Written by Hellena
Updated 1 year ago

STORE CREDIT

Are you returning anything to us? Use a store credit instead of a refund.

Written by Hellena
Updated 1 year ago

TAX-FREE SHOPPING

Tax-free goods & services for customers outside the EU

Written by Hellena
Updated 1 year ago

BILLING AND INVOICES

Information on billing/delivery addresses and invoices

Written by Hellena
Updated 1 year ago

PAYMENT METHODS

PAYMENT OPTIONS

How do I pay? What payment methods do you accept?

Written by Hellena
Updated 8 months ago

CREDIT/DEBIT CARD

How to make payment by credit or debit cards

Written by Hellena
Updated 1 year ago

BANK TRANSFER

Info on how to pay by wire transfer through your bank

Written by Hellena
Updated 4 weeks ago

PayPal

How to pay for your order by PayPal

Written by Hellena
Updated 1 year ago

SOFORT Banking

Pay for your purchase immediately after completing the order with your usual online banking data - safe and smooth

Written by Hellena
Updated 1 year ago
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PAYMENT FAQ

How quickly do you receive my payment?

It depends on the chosen payment method

Written by Hellena
Updated 1 year ago

How quickly will you send my order after payment?

Order processing starts within a few days after receiving the payment

Written by Hellena
Updated 1 year ago

How will I know that my payment went through?

A payment confirmation is sent through email

Written by Hellena
Updated 1 year ago

I got a message that 3D secure failed, and I can't proceed with payment. What to do?

Contact your bank and/or check if all information is typed in correct

Written by Goda
Updated 1 year ago

Can I pay in USD, GBP, or other than EUR currency?

Not yet but we are planning to do so in the future

Written by Goda
Updated 1 year ago
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