Italy

Info on delivery, returns, and payment options for customers from Italy

Written by Hellena

Updated 1 year ago

DELIVERY

We deliver to Italy with:

UPS Standard courier services
FedEx Economy courier services
DHL Express & Economy courier services

Fast delivery times and no customs or import fees since we're based in the EU :)

If you cannot see any delivery options please use LATIN CHARACTERS (English letters) ONLY without any special characters (à,è/é,ì/í,ò/ó,ù/ú) in your address.

Delivery price and time are shown next to all the available delivery options once you select Italy and enter your postcode on the checkout page.

PAYMENT

For our customers' convenience, we accept many payment methods that you can choose from when ordering in Italy (click on the names to get more information):

All credit cards

SOFORT Banking

Klarna: Pay later in 3 Installments

MyBank

PayPal

Bank transfer (SEPA Bank transfer)

Pay straight from your bank by choosing the SOFORT Klarna or MyBank payment method and selecting your payment service provider.

List of available banks:

VAT (Value Added Tax)

All prices and services include VAT (Value Added Tax) for deliveries within the EU

Customers from Italy benefit from no customs procedures and no import fees on orders they receive from us.

RETURNS FROM ITALY

General return terms for countries within the EU apply to Italy.

Customers within the EU can also use benefits like SIZE EXCHANGE.

What that is? If the size did not fit you, you can send it back and we will send an exchange free of charge.

We always recommend contacting our customer support through chat before returning any item.

For additional information on the ordering process at Fantasmagoria, check these articles:

PAYMENT

DELIVERY

RETURNS

Continue shopping at Fantasmagoria

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