PRODUCT EXCHANGE CONDITIONS
βοΈ The size exchange offer is only valid for deliveries within the EU.
βοΈ The exchange is only possible for a different size of the ordered item.
βοΈ We will send an exchange free of charge. The exchange shipment will be sent via registered mail by the cheapest courier service and may take up to 2 weeks to be delivered.
βοΈ If you plan to place a new order, please let us know so we can send the exchange size with your new order. :)
β When sending anything back to us, please always include a message explaining how you want us to proceed with the returned items.
β If the requested exchange size is not available, you can send the item for a money refund or a store shopping coupon.
β Note: The customer pays for return shipping.
π To proceed, please follow the EU return instructions.
π Do you live outside the EU (USA, UK, CA, CH, NO, RU, AU, etc)? Sorry, but the size exchange offer is not available. You may only send the item back for store credit or refund according to the return instructions.
π‘ Do you live in Vilnius? Bring a return to our office, try it on and pick up the exchange size.
π Are you in a hurry to receive an exchange size?
Send the product for a refund or store credit and place a new order.