Info on delivery, returns, and payment options for customers from Austria
Written by Goda
Updated 11 months ago


We deliver to Austria with: 

  • UPS Express saver & Standard courier services
  • FedEx Economy courier services
  • DHL Express & Economy courier services

Fast delivery times and no customs or import fees since we're based in the EU :)

If you cannot see any delivery options please use LATIN CHARACTERS (English letters) ONLY without any special characters (ß,ä,ö,ü) in your address.

Delivery price and time are shown next to all the available delivery options once you select Austria and enter your postcode on the checkout page.


For our customers' convenience, we accept many payment methods that you can choose from when ordering in Austria (click on the names to get more information):

All credit cards

SOFORT Banking


Klarna: Pay now

Klarna: Pay later

Klarna: Slice it. 


Bank transfer (SEPA Bank transfer)

To conveniently pay through your bank choose SOFORT Banking or eps payment method.

List of available banks by choosing SOFORT Banking or eps:

....and some more :) 

VAT (Value Added Tax)

All prices and services include VAT (Value Added Tax) for deliveries within the EU

Customers from Austria benefit from no customs procedures and no import fees on orders they receive from us.


General return terms for countries within the EU apply to Austria. 

Customers within the EU can also use benefits like SIZE EXCHANGE.
What that is? If the size did not fit you, you can send it back and we will send an exchange free of charge. 

We always recommend contacting our customer support through chat before returning any item.

Always welcome to contact us in German if you have any questions - we speak german :)

For additional information on the ordering process at Fantasmagoria, check these articles:




Continue shopping at Fantasmagoria

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