Lithuania

Info on delivery, returns, and payment options for customers from Lithuania

Written by Hellena

Updated 1 year ago

DELIVERY

We offer these delivery options in Lithuania:

Omniva courier and parcel terminal
Self-pickup at Fantasmagoria

Fast delivery times and no customs or import fees since we're also in Lithuania! Come see us if you want to try something on :)

If you cannot see any delivery options please use LATIN CHARACTERS (English letters) ONLY without any special characters (ą,č,ę,ė,į,š,ų,ū,ž) in your address.

Delivery price and time are shown next to all the available delivery options once you select Lithuania and enter your postcode on the checkout page.

SELF-PICKUP OPTION AT FANTASMAGORIA

If you wish to try some things on or look at an item that you wish to order - come see us!

We do not have a physical store BUT you can place an order and we prepare it within the next 30 minutes :)

Whenever you check out choose one of these options to place an order for pickup:

Then visit our office within three days during Fantasmagoria working hours:
We work Monday-Friday from 9:00 until 18:00, with a lunch break from 13:00 til 14:00.

You will only be able to pay with a card upon pickup - no prepayment. We want to make sure everything suits your needs, so you only need to pay once you come to pick it up.

Check out the SELF PICKUP AT FANTASMAGORIA article for more information.

PAYMENT

For our customers' convenience, we accept many payment methods that you can choose from when ordering in Lithuania:

How to conveniently pay by Bank-Link?

Choose the bank you wish from the drop-down menu:
Once you click "PAY" you will be redirected to your online banking page
Voila, you can log in and pay :)

VAT (Value Added Tax)

All prices and services include VAT (Value Added Tax) for deliveries within the EU

Customers from Lithuania benefit from no customs procedures and no import fees on orders they receive from us.

RETURNS FROM LITHUANIA

General return terms for countries within the EU apply to Lithuania.

Customers within the EU can also use benefits like SIZE EXCHANGE.

What that is? If the size did not fit you, you can send it back and we will send an exchange free of charge.

We always recommend contacting our customer support through chat before returning any item.

You can also just bring a return/exchange to our office and we will get it sorted for you :)

For additional information on the ordering process at Fantasmagoria, check these articles:

PAYMENT

DELIVERY

RETURNS

Continue shopping at Fantasmagoria

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