Portugal

Info on delivery, returns, and payment options for customers from Portugal

Written by Goda

Updated 1 year ago

DELIVERY

We deliver to Portugal with:

UPS Express saver & Standard courier services
FedEx Economy courier services
DHL Express & Economy courier services

Fast delivery times and no customs or import fees since we're based in the EU :)

If you cannot see any delivery options please use LATIN CHARACTERS (English letters) ONLY without any special characters (é,ê,á,à,â,ã,í,ó,õ,ô,ú,ç,°) in your address.

If you need to indicate the character "°", please write "floor" instead.

Delivery price and time are shown next to all the available delivery options once you select Portugal and enter your postcode on the checkout page.

PAYMENT

We accept these payment methods that you can choose from when ordering in France (click on the names to get more information):

All credit cards

Klarna: Pay later

PayPal

Bank transfer (SEPA Bank transfer)

VAT (Value Added Tax)

All prices and services include VAT (Value Added Tax) for deliveries within the EU

Customers from Portugal benefit from no customs procedures and no import fees on orders they receive from us.

RETURNS FROM PORTUGAL

General return terms for countries within the EU apply to Portugal.

Customers within the EU can also use benefits like SIZE EXCHANGE.

What that is? If the size did not fit you, you can send it back and we will send an exchange free of charge.

We always recommend contacting our customer support through chat before returning any item.

For additional information on the ordering process at Fantasmagoria, check these articles:

PAYMENT

DELIVERY

RETURNS

Continue shopping at Fantasmagoria

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