Do I have to email you the list of the items I sent back, a copy of the customs declaration, and the tracking number?

Please send all the documentation for smoother refund/exchange process
Written by Goda
Updated 1 year ago

Do I have to email you the list of the items I sent back, a copy of the customs declaration, and the tracking number?

Yes, it is necessary if you ship from outside the European Union (USA, UK, Switzerland, Norway, Russia, Canada, etc.).

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