DELIVERY
We ship to Japan by:
- UPS Express saver courier services
- FedEx Priority and economy courier services
- DHL Express courier services
Delivery price and time are shown next to all the available delivery options once you select Japan and enter your postcode on the checkout page.
PAYMENT
We accept these payment methods that you can choose from when ordering in Japan (click on the names to get more information):
TAX-FREE SHOPPING
Customers outside the EU always shop tax-free (0% VAT) at Fantasmagoria.shop.
When ordering delivery to Japan, you don't pay any Value Added Taxes to us, and we do not collect any customs fees from you. All of this is done by the couriers and the government.
CUSTOMS DUTIES AND TAXES
The easiest way to handle the customs fees is when the courier company accounts for the shipment for you.
The minimum non-taxable amount for Japan is JPY 10,000 (~70 EUR)
When you pay beforehand, the courier companies often offer you a discount.
For more information on import fees, please check the Japan customs office.
RETURNS FROM JAPAN
- General return terms for countries outside the EU apply to Japan.
- Please contact our customer support through chat or email before returning anything.
- Contact us via chat to avoid pricy return expenses if you are unsure about the sizing.
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