THE PROMO CODE DOESN'T WORK

Find out why the promo coupon cannot be applied
Written by Hellena
Updated 1 year ago

WHY DIDN'T MY COUPON CODE WORK?

There are several reasons your coupon code may not work:

  • The code is not valid for the items you have in your cart.
  • The item might already be on sale.
  • The minimum required amount in your cart has yet to be reached.
  • The Promo code may be valid only for a first-time purchase.
  • The code may be expired.
  • The code might not work with the selected shipping carrier.
  • The code might not work for the selected delivery country.
  • The code is invalid and was not issued by Fantasmagoria.

For detailed info, please click the T&C link at the checkout, next to the "promo code" field.

If the code has to be valid, and there is an error - please send us a message in chat: explain the situation, write the promo code name, your full name, and your email. We'll get back to you shortly.

Check out the DISCOUNTS Q&A section for more information.

Continue shopping at Fantasmagoria

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