What if I entered my shipping information incorrectly, or it's missing address details?

Notify us right away!
Written by Hellena
Updated 1 year ago

What if I entered my shipping information incorrectly, or the address I wrote during the checkout is missing address details? 

  • You must notify us immediately if you notice a mistake with your shipping address. 
  • Send your correct address to the email [email protected], and send a notification message over chat. Include your order number and the email you used to place an order.
  • It would be best if you call us at +37064866613 immediately.
    If you are afraid to make a phone call - at least send us an SMS πŸ‘».
    We try to pack and ship orders as soon as we receive them, and your message may be read after the order is already sent.
We ship all orders to the exact address provided by the customer. Please always double-check your order confirmation email for possible address mistakes. We are not liable for the loss of your package if the address is incorrect or incomplete. 
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