RETURNS
Refund & exchange instructionsRETURNS FROM OUTSIDE THE EUROPEAN UNION
Dear customers from the USA, UK, Canada, Norway, Switzerland, Russia, Australia, and other non-EU countries, please read the info below before sending any return items back to us
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Updated 4 months ago
RETURNS FROM THE EUROPEAN UNION
Dear customers from the EU countries, please read the instructions below before sending any return items back to us
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Updated 3 months ago
NON-RETURNABLE GOODS
Please choose these products carefully as they can't be returned
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Updated 2 months ago
SIZE EXCHANGE
Bought the wrong size? Send it back for an exchange.
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Updated 4 months ago
CONTACT US ABOUT THE RETURN
Have questions or are not sure if you should return the goods? Read this.
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Updated 5 months ago
WRONG/FAULTY ITEM RECEIVED
We are deeply sorry about it. Please read how to proceed in such cases.
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Updated 5 months ago
RETURNS Q&A
Frequently Asked Questions and answers about returns, refunds & exchanged
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Updated 5 months ago
RETURN ADDRESS
Fantasmagoria address
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Updated 5 months ago
RETURN & REFUND
RETURN & REFUND CONDITIONS
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Updated 3 months ago